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Home » Australia Report


Cards, Payments & Consumer Banking

Author: Lafferty Research

Publishing date: March 2018

A comprehensive overview of the cards, payments and consumer banking market in Australia.

Australia Research Summary Highlights

  • Australia's retail banking and payments markets are dominated by the 'Big Four': Commonwealth Bank, Westpac, ANZ and National Australia Bank.
  • The country has one of the highest rates of household indebtedness in the world: the average household owes more that $150,000.
  • Australian credit cardholders are the highest spenders in the world according to Lafferty Research data. Billed volume per card reached $15,191 in 2017.
  • The credit cards industry is highly profitable thanks to the high spending, relatively high rollover rate and low loss rates on cards.
  • New interchange regulation has severely curtailed the 'companion card' market (whereby cardholders received an Amex card on the same account as their Visa or Mastercard credit card).
  • Eftpos, the domestic scheme, has traditionally dominated the debit cards market, but international networks now account for over half of debit card purchase volume.

Available for 72 markets, Cards & Payments Research Service Country Reports deliver invaluable market and competitor intelligence on payments cards, e-money, acquiring/processing, retail banking, and consumer credit, plus the key demographic and economic trends shaping each market.

A dedicated team of analysts and researchers use both primary and secondary source data, and conduct in-depth interviews with senior industry executives and experts; each report includes over 320 metrics.


Credit Cards:
We have industry leading credit card coverage. We detail the past present and future of the industry through our data and commentary, including:

  • Market size split by consumer and commercial credit cards: number of cards, transaction volume, billed volume
  • Profit pool analysis
  • Competitive landscape: networks, issuers

Debit Cards:

  • Market size: number of cards, transaction volume, billed volume
  • Competitive landscape: networks, issuers

Prepaid Cards:

  • Market size: number of cards, transaction volume, billed volume

Merchant Acquiring

  • Competitive Landscape
  • Pricing
  • Processing Relationships

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