Retail banking in Western Europe is entering a critical period — banks are emerging from the crisis into a changing landscape where they are facing disruption to their business from a wave of new and nimble players. On top of this, trust in banks is at an all-time low due to ongoing revelations of misconduct in the industry.
However there are positive signs for retail banks. At a national and continental level, regulations are being discussed that would force banks to separate their retail banking units from riskier investment and corporate banking activities. Such reforms, if enacted, should provide a boost for retail banking and force big banks to refocus on their core retail business, something that was often neglected in the lead up to the crisis.
Retail Banking: Western Europe provides insight into the growth of the retail banking industry at a regional and national level — including data, commentary and analysis of key retail banking indicators — and looks at how the landscape is changing in terms of infrastructure, technology, product development and acquisitions.
The report covers Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.
For each market, we look at
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